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Contact Us

Curious about working with momondo in one way or another? From press to content contribution, we've got all our contacts listed below so you can be sure to reach the right person

About Us

Travpor is a top-ranked global travel search engine and site to inspire your travel ideas. Our goal is to make travel easy by letting you easily search the web for the best hotels, flights and car rental prices.
Our team at Travpor is made up of passionate travellers like yourself. That’s why we are using the latest technology to allow you to search millions of hotels, car rentals, flights, prices and routes, so you can choose the option that is perfect for your specific needs.
Travpor is not a travel agency, so we don’t operate like one – instead, we are there to facilitate your own search for ideal travel.

Terms of Use

Introduction

On this page (and any documents it refers to) explains the terms of use for our website at www.travpor.com (“our site”), any mobile applications associated with our site (“our apps”), and all and any other Travpor services that you may access through the site or related applications. It is important that you carefully read the Terms of Use prior to browsing our site or using our apps. By making use of our site or our apps, you implicitly agree to these Terms of Use and accept that you must abide by them. In the case that you disagree with these Terms of use, we ask you to please do not use the site or related applications.

Information about us

We don’t sell tickets or perform the role of a travel agent. Rather, we provide information from the travel industry and create partnership with travel providers to display their information on our site. For any inquiries on our Terms of use, you may contact us at support@travpor.com

Site and apps access

The site or related applications are accessible for a temporary period of time, therefore we have the right to cease or change the services provided at any time and without prior notification. We will take no responsibility or be liable in any way if our site is not available at any given time or for any particular reason.
It is your responsibility to ensure that you have made all necessary arrangements to be able to access the site or related applications. In the case that someone accesses the site or related applications through your internet connection, it is also your responsibility to ensure that they are aware of and comply with these terms.

Booking through Travpor

The site or related applications provide a user interface, which facilitates booking travel products. This means that when you book a product using the site or related applications, your booking is completed through the travel provider on the booking page. As such, we are not responsible for the products, bookings or other services that you purchase through the site – Travpor is not involved in developing the travel product description, deciding on the charges and fees for it, or the provision of the service or product that you purchase. For any potential issues or disputes that you face with the given product or booking, you must solve these with the provider that offers the travel and not with Travpor.

The site or related applications change regularly

Our goal is to provide up to date information on our site, which means we will update the site regularly and the content may change without prior notice. It is possible that we withdraw access to our site and app, or close any of the services for an undefined time. Additionally, the site or related applications may contain outdated information, which we are not obliged to update.

Information about you and your visits to the site or related applications

The information on your visits to our site will be handled based on the terms stated in our privacy policy. When you use our site, you implicitly agree to this policy and guarantee that the information that you provide is true.

Viruses, hacking and other offences

For the safety and security of all users, it is considered misuse of our site to introduce viruses, Trojans, worms, logic bombs, or other harmful materials on our site with prior knowledge. In addition, you must not try to access the site or related applications, the server where these are stored, or any other server or database connected to the site or related applications without prior authorization. It is considered an attack on our site to use denial-of-service or a distributed denial-of service.
If any breach of this sort is detected, we will report it to law enforcement authorities and provide our full cooperation to their investigation by sharing your identity. In addition, you will immediately lose the right to use our site. In the case that the use of our site, downloading materials from our site or any other use linked to it results in any damages, we will not take responsibility or liability for losses or damages that are caused by a distributed denial-of-service attack, virus or any other technologically harmful material that could have an impact on your computer, including equipment, programs, data or others.

Jurisdiction and applicable law

Any claim(s) related to or arising from the use of the site or related applications will be under the non-exclusive jurisdiction of the British courts. That said, in the case that you breach these Terms of Use, we reserve the right to bring proceedings against you in your country of residence or any other relevant country.
Any dispute or claim specifically arising from or connected with these Terms of Use (including non-contractual disputes or claims) will be governed by and construed according to the law of the United Kingdom.

Variations

By making amendments to this page, we reserve the right to revise these Terms of Use at any time. As these are binding, you must check this page occasionally to see if any changes were made. Other notices published on our parts of the site or related applications may supersede the provisions in these Terms of Use.

Your concerns

Please contact us via email if you have any concerns or questions about the material that you find on the site or related applications: support@travpor.com

Cookie Policy

You will receive one or more cookies automatically when you visit Travpor. Most of the different types of cookies that we use are needed to ensure that our services are delivered at their optimal rate. We also use third-party cookies to receive statistics and analyse user behaviour.

Privacy Policy

Introduction

This policy (and any other documents it refers to, as well as the Terms of Use) describes the guidelines we follow regarding the use of any personal data that we collect or that you provide when using our site, apps, or other services. It is important that you read the policy with care and understand how your personal data will be treated and what practices we will follow with regard to it.

Information that we may collect from you

The following information from you may be collected and processed by us:

  • Information filled in forms on the site or related applications, including information that is used for registering on our site, for subscriptions such as newsletters or alerts, when posting or requesting services, during registration for a competition or promotion that we sponsor, as well as reports of any issues or disputes with the site or related applications;
  • Information related to correspondence between yourself and the site or related applications representatives;
  • Any responses that you provide when completing surveys – we use these for research purposes and they are never mandatory;
  • Information on the services that you are interested in on the site or related applications;
  • Information on site and apps visits, such as: traffic and location data, web logs, data usage, other communication data.
  • This can be required for our billing purposes or other reasons;
  • Details on the content that you have clicked on or opened in our newsletters;
  • Details on your computer or mobile device, including your IP address, operating system, browser type – this information will mainly be used to inform our advertisers;
  • Details obtained from cookies;
  • Information on persons traveling with you. It is your responsibility to ensure their consent before sharing their personal details and travel preferences, since all access will be available using your profile. This includes data on your children, by storing this information on our site, you consent to us processing the data on their behalf.

Email addresses

When you sign up for our email newsletters, we make sure that it is easy for you to opt out of this service whenever you like. This, because we want to make sure that you do not receive any unwanted emails from us. When you sign up, we will only share the necessary information, as described in the section “disclosure of your information”.
We collect email address using our site, apps, registration partners and other third party promotions or lists. Any user is able to sign up for our newsletter on our site. After you sign up, you will receive a confirmation email, in order to make sure that you provided the correct email address. Any subsequent emails will be clearly marked with our brand and name.
We will use your email address to share important information regarding your account, and will also send you the latest offers and other information we think you will find interesting, such as our weekly newsletters, and sporadic emails to help us with our market research.
Sometimes, we will have competitions through our partners. These may require an email address. In this case, we may share the provided email addresses with the partners who are running the competition – thus their privacy policy will apply. When these cases arise, we try to make it as clear as possible, and do not take any responsibility for the way partners use collected email addresses or other information.
You are free to opt out of receiving any and all information from us and our partners, by following the instructions provided in the newsletters.

Where we store your personal data

All personal data you provide to us is stored on our servers.

Uses made of the information

We may use the information that you provide in the ways listed below:

  • Present the content on the site or related applications in the most user-friendly manner for you and your devices;
  • Provide you with the information on products and services that you have signed up for or need;
  • If you have consented, provide you with information that we feel may interest you;
  • If you decide to, make sure you are able to access our service’s interactive features;
  • Provide you with notices on changes to our service; Enforce our Terms of Use;
  • Provide customer support, responses to any questions you have, and investigate complaints, abuse or other allegations;
  • Confirm that you have the right to use specific features of the site or related applications;
  • Offer you personalized and customized content and travel products;
  • Ensure improvements are implemented on our site, apps and services using analysed survey results;
  • Maintain and manage our business and its quality, which includes any research and analytics on its use;
  • Identify trends and patterns among our users by developing aggregated and anonymised reports and sharing these with third parties;
  • Perform any other actions as defined in the terms presented to you when information is collected;
  • Provide advertising based on your activities on our sites and apps, as well as on third party sites and apps.

Disclosure of your information

For the purposes that we mention in the previous section, it is possible that we disclose your information to any member belonging to our group. If our company is acquired at a later date, we reserve the right to disclose your information to the acquiring entity.
In terms of third parties, we may disclose your personal information to them under the following circumstances:

  • In the case that we shall sell or buy any businesses or assets, we may disclose your personal data to potential buyers or sellers;
  • In the case that our company or the majority of our assets are acquired by a third party, therefore your personal data will be part of our asset transfer;
  • If you participate in promotions that we offer through the site or related applications, it is possible that we will share information with our business partners, who are part of the promotion. When a specific merchant provides a program, contest, etc. your participation indicates your permission for us to share your personal information;
  • Our authorized service providers, parent and subsidiary companies, affiliates, advertising companies, and ad networks that place advertisements and direct marketing on our site, use particular identifiers for this purpose. This means that these companies sometimes use specific technologies that collect information about users when they see or interact with their content, allowing them to provide targeted ads and measure their impact.
  • By providing aggregated user information to give third parties data about targeted audiences.

Variations

By making amendments to this page, we reserve the right to revise this Policy at any time. We will notify you of any changes by including a notice of new terms on our site. It is your responsibility to check this page on occasion to review if any changes have been made. If you continue to use the site or related applications following the changes, your acceptance of this policy is implied. Other notices published on our parts of the site or related applications may supersede the provisions in this Policy.

Contact us

Interested in getting in touch? Below, you can find all of our contacts, from media, to content and advertising. We are looking forward to hearing from you! Company registration Denmark, CVR 20181397

Remember

Travpor is not a travel agency, so we do not operate like one – instead, we are there to facilitate your own search for ideal travel. As such, for any booking-related inquiries, please contact a travel agent.

Advertising and sales

To advertise with us, or for media sales opportunities, please contact us at support@travpor.com

Content contribution

Want to be one of our contributors and inspire more travel? For this, or if you have a question about our content, please contact at support@travpor.com

Get listed on Travpor

For airlines and online travel agencies interested in being listed on Travpor, please contact us at support@travpor.com

A little bit about Travpor

How Travpor works and why it's free for you

100% price transparency

We find and compare billions of real time prices on flights, hotels and cars so you get the latest deals – and we don’t add any fees

You are anonymous

The prices you see are never affected by your searches, no matter how many you make, and we don’t sell your data to any third parties

Trusted and free

We’re completely free to use – no hidden charges or fees – and we’re endorsed by Frommer’s, CNN, and the New York Times

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